Warranty Service

Every product sold from Mobile GPS Online is warranted to be free from defects in materials or workmanship for one year from the date of purchase. In the unlikely event that your product should require service during the warranty period, please follow the instructions below to obtain warranty service.

Step 1: Get ready for the serial number of the product, your return shipping address, and daytime telephone number.

Step 2: Request a Return Merchandise Authorization (RMA) tracking number (RMA#) by sending us the RMA request form online or contacting our Technical Support by phone or email:

• Tel: 1-613-823-0926
• E-Mail: support@mobilegpsonline.com

Step 3: Securely package the product and ship it (insured) to the following address:

Return To: Mobile GPS Online (GST#878062801)
ATTN: RMA # (insert your RMA# here)
3151 Strandherd Drive
P.O.Box: 45535
Ottawa, Ontario, Canada
K2G 6G7

Warning: This warranty does not include damages which caused by improper use or unauthorized modifications by third parties. In addition, this warranty does not include expendable materials and defects, which constitute as normal wear or tear.