We accept Visa, Master and American Express Card credit cards, Debit cards (check cards, bank cards, or ATM cards) displaying a MasterCard or Visa logo on the front, and Wire Transfers. We do NOT accept checks or money orders, except for pre-approved purchase order accounts. Net 30 is accepted only for approved purchase orders from government, and educational institutions within Canada.
Credit Card Payments through PayPal
All online orders can be paid by credit cards and eCheck etc. through our authorized online payment processor PayPal. It is safe, secure, convenient and no extra cost to you. PayPal accepts different credit card and eCheck payments from USA, Canada, Australia, Japan and most European countries. Online orders paid through PayPal, especially with a confirmed shipping address, possess the quickest processing speed.
Direct Credit Card Payments
We accept direct credit card payment only for domestic orders and pre-approved international orders. When we process your order, we verify the billing address information provided with your order with the address information on your credit card. This information must match or your order will be delayed. To avoid delays in processing your order, please be sure to provide your exact billing address and home telephone number when requested. All direct credit card payments will be charged in Canadian Dollars.
What if my shipping address is different than my billing address?
If you want to ship to a different address than your billing address, we may contact you to add the additional address to your credit card company. This helps protect both you and us from potential fraudulent use of your card. To add the alternate address to your credit card, simply call the 1-8xx number on the reverse of your card and ask the customer service rep to add the additional address to the notes on your account. Doing this prior to placing your order will help us expedite your order in a timely manner
When is my credit card charged?
Credit card orders are billed to the credit card only when the order is shipped. Similarly, pending orders and backorders are not billed until actual shipment occurs as well.
Wire Transfer
You may, at your option, arrange to pay for your order by wire transfer. PayPal may not accept credit cards from certain international locations now. In this case you cannot order online and then a fax or email order by wire transfer is required. Please contact us to place your order if you meet the case.
Payment Currency
We accept payments in CAD$, USD$ and EURO€ for online orders paid through PayPal. For phone, fax and email orders paid by credit cards, we can only charge CAD$ price to your credit cards. We accept wire transfer payments in US$ and CAD$
Sales Taxes
We are required by law to collect GST (or HST as applicable) on all shipments within Canada and PST on all shipments to the province of Ontario unless the purchaser is tax exempt. We won't charge VAT or sales tax for all shipments outside Canada. But you may be charged VAT, custom duties and other taxes and fees at the time of receiving your order. The VAT, custom duties rates and other taxes and fees vary from country to country and are out of our control.
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