Questions:
1. Do you sell the rental GPS device or system if I decide to buy?
2. How do you deliver the GPS unit and is it returned?
3. How will the rental period be calculated?
4. How much should I pay if the GPS unit is damaged or stolen?
5. What is your return early or later policy?
Answers:
1. Do you sell the rental GPS device or system if I decide to buy?
Yes, we can sell the rental GPS device or system to you any time before you return it. You just pay for the full retail sale or replacement price that is included in your rental contract.
2. How do you deliver the GPS unit and is it returned?
Mobile GPS Online provides GPS rental services only to domestic Canadians now. So, we will arrange for delivery anywhere in major cities in Canada through Canada Post XpressPost which is 1-3 days to major Canadian cities. We charge two-way shipping for a flat fee that depends on the equipment’s actual weight and value. The typical shipping fee is from $25 to $50. You will be provided with a prepaid postage label for the return shipping. So, you can simply drop the equipment package off at any Canada Post outlet to return. The rental contract period will not include delivery time.
3. How will the rental period be calculated?
For local pickup orders, the rental period starts from the actual pickup day and ends on the drop off back day. For all Canada Post XpressPost shipping orders, the rental period starts from the delivery day from Canada Post and ends on the return drop off day. The delivery and return date will be based on the tracking information posted by Canada Post.
4. How much should I pay if the GPS unit is damaged or stolen?
If such unexpected situation did happen, you have to pay for the full replacement price that is included in the rental contract.
5. What is your return early or later policy?
If you return the GPS unit early before your rental contract expires, we will charge 50% rent cost for the unused days. If you cannot return the GPS unit on time, please contact us by phone and renew your rental contract at least 48 hours earlier than your rental contract expires. If you return the GPS unit without renewing your rental contract, we will charge 150% rent for the days after the contract expires. |